User Journey Maps
User Journey Maps to see how, when, and why users use your product
Experts evaluated a group of services to register and practice in the medical field in KSA. We provided recommendations to improve both the usability of these services and overall experience of the platform.
We looked into the usability of a health app meant to track vitals, provide initial diagnosis and course of treatment, and track your medical history as well as your loved ones. Utilizing the usability guidelines while exploring what local and international competitors experiences look like, we produced directions how to provide a cohesive and connected features to the users.
Research revealed that students have much more than their academic performance to worry about, and Safeer could be the right platform to tackle all their needs.
Sales persons go above and beyond to do more than expected in answering their clients’ needs. Sometimes taking that extra step gives you the advantage you need.