UX Assessment
Discover, improve, and build the right experiences
Our research team works tirelessly to uncover strategical opportunities and imbed itself on all levels of your organization. We aim to understand the challenges and areas of improvement in your internal directions and operations as well as the experiences delivered to customers.
Moayad Taibah
UX and Research Manager

Core Functions

01
Expert 
Heuristic 
Analysis

02
Lab 
Usability

Testing

03
Field 

Study

04
Cognitive 
Walkthrough

05
Competitive
Analysis

Research
Methodology

UX Assessment Process

Case Studies

The Health Professional Passage to Practice

Experts evaluated a group of services to register and practice in the medical field in KSA. We provided recommendations to improve both the usability of these services and overall experience of the platform.

Sehatty

A Universal Health App

We looked into the usability of a health app meant to track vitals, provide initial diagnosis and course of treatment, and track your medical history as well as your loved ones. Utilizing the usability guidelines while exploring what local and international competitors experiences look like, we produced directions how to provide a cohesive and connected features to the users.

Gates to Everything New

Research revealed that students have much more than their academic performance to worry about, and Safeer could be the right platform to tackle all their needs.

Al Rajhi Company for Cooperative Insurance

Digital Reciprocity

Sales persons go above and beyond to do more than expected in answering their clients’ needs. Sometimes taking that extra step gives you the advantage you need.

UX Assessment

Make Business Decisions

The assessment provides you with the information you need to understand where your product stands and what steps are available for its growth.

Understand your Users

Get to know your users and understand 
their behaviors, expectations, and motivations 
to create a satisfying experience.

Discover Trends

Latest UI and design trends are always taken 
into consideration while analyzing and looking 
for improvements for your product/service.

Universal Standards

Universal usability standards and best 
practices are applied when evaluating your product and providing 
recommendations for improvement.

Explore the Culture and Environment

Bridge the gap between business and on-ground usage by immersing yourself into the user's environment and understanding cultural aspects playing a role in how your users are experiencing your product.

Testimonials

We can help

Expert 
Heuristic Analysis​

Lab 
Usability Testing​

Field Study​

Cognitive Walkthrough

Competitive Analysis

Design Studio

We are constantly trying to make the dent, make the positive difference.
Innovation Labs
PRODUCT INNOVATION
UX DESIGN
SERVICE DESIGN
Research &Insights
Research &Insights